Enhancing Your Electric Car Subscription Service: Key Maintenance Practices for EVs

Explore a comprehensive guide on maintaining EVs in an electric car subscription model. Discover how to optimize fleet performance and enhance subscriber satisfaction.

George Skentzos

Head of Customer Experience
 @ Loopit.co

Published on 

July 26, 2023


Last updated on 

July 26, 2023

Key Takeaways

As the world shifts gears towards a more sustainable future, electric vehicles (EVs) have emerged as the beacon of this movement, charting a new course in automotive technology. Alongside this transformative shift, another trend is upending traditional auto ownership norms – the car subscription model. As more people seek flexibility and convenience, integrating EVs into car subscription services is proving to be a winning strategy.

This model allows motorists to test the EV waters, gauging their fit with the electric lifestyle without making a long-term commitment. However, one of the cornerstones of car subscription services is complimentary comprehensive maintenance which can cost up to anywhere between $200 and $400 depending on the manufacturer or service centre. For businesses aiming to build a solid foundation of trust with customers new to EVs, mastering the art of EV maintenance will be a crucial step.

Understanding EV Maintenance

While electric vehicles boast a simpler design with fewer moving parts compared to their gasoline counterparts, they come with their unique maintenance requirements. The central components in need of attention are the battery and the electric motor. Regular checks and proper management of the battery are imperative to preserve its health and prolong the vehicle's range. Likewise, the electric motor needs occasional monitoring to keep it in optimal working condition. Grasping these nuances of EV maintenance is essential for car subscription companies aiming to keep their fleet at peak performance.

Best Practices for Handling EV Maintenance in Car Subscription Models

Adopting a comprehensive maintenance regimen is key to ensuring the long-term performance and reliability of electric vehicles (EVs) within a car subscription fleet. The unique nature of EVs demands specialized attention, distinct from traditional combustion vehicles.

  • Tire Care and Maintenance: Regularly check tire pressure, adhering to manufacturer specifications, and ensure checks are conducted when the tires are cold. Look for any signs of tears or significant tread wear. Based on the vehicle usage, these checks should be performed every 1-3 months. Every six months or as the manufacturer advises, have the tires rotated to equalize wear.
  • Fluid Checks: EVs, like their traditional counterparts, have fluids that require regular attention. This includes maintaining adequate levels of windshield washer fluid and potentially checking brake fluid and coolant fluid. Always refer to manufacturer guidelines for these checks.
  • Battery Health Monitoring: The battery is a critical component of an EV. While it doesn't require frequent checks, it's essential to be aware of any issues flagged by the car's onboard computers. While EV batteries are designed for longevity, they do degrade over time. Ensure a clear understanding of the manufacturer's warranty concerning battery replacement.
  • Charging Timer Settings: Setting a timer while charging can help maintain the battery's health. Keeping the battery's state of charge between 10% and 90% can help prolong its lifespan. Avoid keeping the battery fully charged or drained for extended periods.
  • Brake Pad Checks: Despite reduced usage due to regenerative braking, traditional brake pads in EVs should be checked regularly. Ensure they're functioning properly and note that their wear rate will typically be lower than in conventional cars.
  • Software Updates: Regularly check for software updates as they can potentially extend vehicle range and improve battery capacity

Leveraging Loopit for Enhanced EV Fleet Management and Subscriber Satisfaction

Running an EV subscription service through Loopit equips your business with cutting-edge tools designed to optimize your EV fleet management. Our advanced automated usage billing capabilities provide accurate tracking of usage levels from subscribers, ensuring appropriate and fair billing, which ultimately fosters transparency and trust.

Furthermore, our strategic partnership with leading telematics provider, GEOTAB, bolsters your EV fleet management capabilities. GEOTAB's unparalleled solutions facilitate optimal performance, providing you with critical insights into your fleet's operations. By harnessing these tools, Loopit empowers your EV subscription business to achieve operational excellence, delivering superior service and value to your subscribers.

About the author
George is the Head of Marketing and Customer Experience at Loopit. Having originally started his career as a motoring journalist and founding team member for one of Australia's top automotive startups, George has a strong passion for automotive, business and growth marketing.
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