New improvements to history logs for a more cohesive car subscription management

November 15, 2022

We are excited to announce our latest round of feature releases that will provide you an even more cohesive experience when managing your car subscription service.

View subscription history on vehicles

The ability to dynamically manage the lifecycle and status of vehicles is at the core of any successful car subscription service.

In addition to our platform capabilities that enable you to manage your inventory and collect information about distance travelled with telematics integration; Loopit now lets you to view subscription history on vehicles with.

Being able to view subscription history on any vehicle means that you can now get a clearer understanding of who had subscribed the vehicle and when. This is particularly useful when it comes to assigning tolls and fines.

To access this, navigate to the Vehicles section and click on a vehicle. You will see a tab labelled Subscription History on the left. Subscription History will display a table of all subscriptions that this vehicle was subscribed to.

View ID check history

To help maximise the security of your car subscription business, Loopit now offers the ability to view a history of all the ID checks taken by any subscriber.

By displaying a list of all attempts a subscriber has taken when signing up through the Loopit sign up form; you can get a more robust overview on the level of customer risk.

You can access this either through:

  • Subscriptions -> Customer; OR
  • Customers -> KYC

Advertise a returning vehicle without updating the vehicle status

When it comes to optimising your vehicle utilisation rate, a tactic that has proven useful for many subscription providers is to advertise a returning vehicle. This enables them to have their vehicle listed on their website at the earliest and capture any existing or new leads with that vehicle.

Loopit allows you to do this with speed without having to manually updating the vehicle status. You can now advertise the returning vehicle once you set the expected return date.

To perform this function:

  1. Head over to the specific active subscription
  2. In the actions dropdown menu, set an expected return date for the vehicle
  3. Allocate the return date and click on the 'Advertise vehicle now' checkbox.
  4. The vehicle will now be listed on your website.

Please note that this feature is only available for supported websites. If you are interested in learning more about this, please speak to your dedicated account manager.

Security improvements

Loopit is proud to announce that we've also made improvements to our security measures in addition to our standard TruPass suite of know-your-customer (KYC) and fraud prevention products—exclusive to Loopit.

  • Improved support for international visitors
  • Improved fraud detection for TruPass Biometric user
  • Confirmation modal before deleting a payment method
  • Subscribers who have "No Credit Score" or "High Risk" on the Loopit score must select a pickup date at least 3 business days from the date of submission.

As always, if you have any feedback feel free to let us know at or via the Feedback tool on the platform.

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