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B2B customers

Business customers have opted for car subscription services as the flexible alternative to buying and leasing.

Last updated on 
October 17, 2022
Introduction

Introduction

Sourcing Vehicles

Sourcing Vehicles

Procurement

Procurement

Financing

Financing

Acquiring Customers

Acquiring Customers

Above The Line

Above The Line

Point of Sale

Point of Sale

Key Value Propositions

Key Value Propositions

Discounts & Promotions

Discounts & Promotions

Lead Management

Lead Management

Inbound Lead Generation

Inbound Lead Generation

Outbound Lead Generation

Outbound Lead Generation

Managing Customers

Managing Customers

Customer Onboarding

Customer Onboarding

Customer Service

Customer Service

Customer Experience

Customer Experience

Legal Agreements

Legal Agreements

Receivables & Arrears

Receivables & Arrears

Collection & Handover

Collection & Handover

Delivery

Delivery

Fines & Tolls

Fines & Tolls

Breaches & Reposession

Breaches & Reposession

Insurance & Claims

Insurance & Claims

Eligibility

Eligibility

Claims Management

Claims Management

Incident Management

Incident Management

Fair Wear & Tear

Fair Wear & Tear

Fraud Risk & Prevention

Fraud Risk & Prevention

Managing Vehicles

Managing Vehicles

Subscription Structure

Subscription Structure

Profitability & Performance

Profitability & Performance

Car subscription services are also designed to suit the needs of fleet and corporate customers looking for agile and flexible solutions for their business needs.

Benefits for business customers

Similar to car subscription for everyday drivers, the benefits of car subscription for business customers include: 

Flexibility

Car subscription offers businesses the freedom to upsize and downsize their fleet as their operational needs change without any additional fees or the long term commitment. Subscribing to a vehicle also means that it is easier for businesses to get their employees into their vehicles without the administration required with  external parties such as insurance companies as everything they need including registration, insurance, servicing, maintenance and warranty are all included.

Lower costs

Businesses subscribing to a car can avoid the residual depreciation of vehicles, balloon payments and hidden costs of fleet management such as unexpected vehicle repairs, increases in insurance premiums and fuel prices that are all associated with traditional leasing models.

Types of business customers

This group of customers consist of the following segments:

  • small businesses looking for an affordable alternative to long term car leasing
  • fleet companies wanting to subscribe to their fleet as way to increase fleet utilisation rate and keep vehicles off their balance sheet
  • companies offering subscription to salary package a car so that staff can save on potential tax benefits and avoid financial or contractual burdens of traditional leasing models, whilst also being able to swap cars as their lifestyle needs change

Powering the move to electric vehicles

Due to the ease of car subscription, businesses can introduce employee benefits such as  salary sacrifice arrangements as a way for employees to gain easy access to a fully insured and maintained company electric vehicle. The flexibility of car subscription will help encourage more businesses to trial electric vehicle and understand the feasibility for their business needs including: 

  • whether EVs are suitable for their fleet
  • which EV model is best suited for their business
  • whether their business can implement the infrastructure needs required (ie. charging stations) 
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